QuickBooks Frozen on Remote Desktop? Try These Solutions

Most business owners rely on the QuickBooks application since it produces accurate reports, which is necessary to review the company’s performance. Besides this, reconciliation of bank statements and managing payroll are some of the useful features most employers seek. However, most users face issues, such as hanging or freezing while operating the QuickBooks application, which can lower workflow and negatively impact the organization. Hence, fixing QuickBooks frozen on remote desktop is essential to excel in business operations.

If you are one of the users dealing with frequent hangs or freezes while working in the software, read this article carefully.

QuickBooks Frozen on Remote Desktop- An Outline

While installing the QuickBooks Desktop version, you may notice a problem where the system becomes unresponsive or freezes for a specific period. Also, this problem generally strikes when the system is frozen on the screen for installing the ABS PDF driver.

Why QuickBooks Freeze and Become Unresponsive?

It is devasting for users when QuickBooks applications often freeze or become unresponsive. Not managing this problem on time causes a loss of focus and data. Also, if you want to fix this QuickBooks frozen on remote desktop, you must know which things prevent QuickBooks from working smoothly. Here is the list of causes below.

Windows Operating System Update

Generally, an outdated Windows operating system can frequently lead to the freezing of QuickBooks. First, go to the Windows update section in the specific control panel to update the Windows Operating system.

Modify the Company Name

If your company name is large for any situation, it might be responsible for freezing the QuickBooks application. Also, you can change the company name by clicking on the File menu and choosing Company details. Now, you can type the short name for your company.

Reinstall to Fix QuickBooks

If you are trying everything to resolve the unresponsive QuickBooks application, then it is crucial to reinstall QuickBooks.Besides this, you can use the QuickBooks Tool Hub to repair this problem. Generally, you only have to download the specific software from the official Intuit website to install QuickBooks again.

Searching for Damage in Your Hard Drive

A damaged or corrupt hard drive can lead to the freezing of QuickBooks or become unresponsive. Generally, you can search for damage in your hard drive.  Also, a disk utility program can help you with this.

Signs of QuickBooks Becoming Unresponsive

Here are a bunch of symptoms that assist you in understanding that the software freezes so that you can fix it to continue working.

  1. The Computer becomes slow and does not work well when QuickBooks is frozen on a remote desktop.
  2. QuickBooks application takes too long to react to the mouse or keyboard inputs.
  3. When QuickBooks freezes the window for some time, then it means that a problem arises in the system.
  4. QuickBooks window crashes with an error once it is logged in. Also, QuickBooks can fail to respond once it is logged in.

Solutions to Fix If QuickBooks Frozen on Remote Desktop

In this section, we will explore some easy solutions after understanding the reasons and indications.

Run QuickBooks Install Diagnostic Tool

As a QuickBooks user, you can operate the QuickBooks Install Diagnostic Tool or QBInstall Tool to resolve when QuickBooks becomes unresponsive.

  1. First, download and install the QuickBooks Install Diagnostic Tool.
  2. Now, in the Local Desktop, save the downloaded file.
  3. Next, shut down any processing program in the background and run the QBInstall Tool.
  4. Restart the computer after operating the tool to ensure the elements are correctly updated.

You can go through other fixes if QuickBooks Desktop does not open, stops working, or becomes unresponsive.

Use Quick Fix my Program from the QuickBooks Tool Hub

If you get an error message while operating QuickBooks Desktop or the program hangs suddenly, you can use Quick Fix my Program to resolve this issue efficiently.

Step 1: QuickBooks Tool Hub Download and Install

The QuickBooks Tool Hub assists in fixing common issues. Also, you can operate Tool Hub on Windows 10 for a better experience.

  1. First, it is necessary to download the QuickBooks Tool Hub and save it so that you can get it easily.

Note: If you already use the Tool Hub, you can determine which version you are operating. Click on the Home tab, and the Tool Hub version will be shown on the bottom right, or choose About to view the version.

  1. Now, open the downloaded file, QuickBooksToolsHub.exe.
  2. Follow the on-screen steps to install and agree to the terms and conditions.
  3. Lastly, double-click the icon on your Windows desktop to open the tool hub after completing the installation.

Step 2: Operate Quick Fix my Program from the Tool Hub

The Quick Fix will close any processing program in the background that QuickBooks uses. Also, it will operate a Quick repair on your program.

  1. First, choose the Program Problems from the QuickBooks Tool Hub.
  2. Now, click on the Quick Fix my program.
  3. Start QuickBooks Desktop and open your Data file.

Operate the QuickBooks Install Diagnostic Tool

The QuickBooks Install Diagnostic Tool automatically determines and fixes issues with the Microsoft element that QuickBooks programs operate.

  1. First, open the QuickBooks Tool Hub if it is closed.
  2. Now, choose the Program Problems in the Tool Hub.
  3. Next, press QuickBooks Programs Diagnostic Tool and wait 20 minutes to operate it.
  4. Restart your system and reopen the QuickBooks after the tool finishes its work.

Read more: What Kind of Accounting Is Necessary for Small Businesses?

Change the QBWUSER.ini file Name

If your QBWUSER.ini file is corrupted or cannot be found, you can fix this issue by renaming the QBWUSER.ini file.

  1. First, open the folder where the QBWUSER.ini file is saved.
  2. Now, right-click the QBWUSER.ini file and choose Rename.
  3. Next, at the end of the file, add .old as in QBWUSER.ini.old.
  4. Then, rename the EntiltlementDataStore.ecml file.
  5. Lastly, open the QuickBooks Desktop.

Open a sample company file if the program opens after you change the name to QBWUSER.ini or EntiltlementDataStore.ecml.

If you open the sample company but not your own, you must copy your file to a different folder. If you can open your file, the problem might be damage to your folder or the permissions.

Bottom Line!

Frequently hanging and freezing QuickBooks applications can hamper the workflow and productivity. Also, it might have a negative impact on the company. Hence, resolving the QuickBooks frozen on remote desktop is necessary for business growth. Many causes are responsible for the slow performance, freeze or unresponsive of QuickBooks applications, such as large names of company files, damaged hard drives, and corruption in the Windows operating system. However, applying a few easy solutions might fix this issue so you can continue working on this application without any struggle.

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